Shipping & Returns

Shipping Policy

Turnaround

All orders are shipped FREE within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carrier to deliver our orders:

USPS 3 day with tracking

Order Tracking

We will update your order with the tracking information.

We offer free shipping on all orders by 3 day priority mail.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Please email rainbowent@yahoo.com to request a refund and we will assign you a tracking #.

Return Exceptions

Items can not be returned if they are opened.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.